Bluetooth on my Ipod 4th gen doesn't have 'On'/'Off'

Question

Bluetooth on my Ipod 4th gen doesn't have 'On'/'Off'

The Bluetooth feature on my Ipod 32gb 4th gen Ios 6.1 does not activate. When I touch 'Bluetooth' that is reading 'off' it goes to the next page where it reads 'Bluetooth' and to the right it shows a continuously circling glyph, like it wants to connect but never does. On my Ipod 3rd gen., tapping the 'Bluetooth' screen takes me to the next screen which reads 'Bluetooth' and to the right of it there is a switch for 'On' or 'Off'. When switched 'On' it identifies the three turned on 'Bluetooth Enabled' devices I have in my home. How do I get to a screen that will allow me to turn on Bluetooth?

iPod touch (4th generation), iOS 6.1.6, Bluetooth won't turn on

Posted on May 23, 2016 3:04 PM

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Answer 1

lllaass

Level 10

210,519 points

May 23, 2016 3:50 PM in response to russcrawfordsc

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

.- Reset network settings: Settings>General>Reset>Reset Network Setting

- Restore from backup. See:

iOS: How to back up

https://support.apple.com/en-us/HT204184

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

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